Domino Bible - A Resource Hub for Lotus/Domino

Scorecard Summary: IBM's Lotus Notes And Domino 6.5.1 -The latest incarnation of Lotus' flagship collaboration platform delivers a wealth of integrated functionality — including groupware, Web conferencing, instant messaging, and document management. But the product comes with a hefty price tag and the legacy of the proprietary Notes/Domino architecture.

IBM's Pricing Policy Is Just a Starting Point for Lotus Notes/Domino Negotiations -Lotus Notes/Domino pricing is highly negotiable, and IBM, which dominates this market alongside Microsoft, can be aggressive in large accounts and competitive sales or replacement situations.

Lotus Continues to Improve Collaboration With IBM -Lotus now needs to craft a vision that illustrates its new story and a strategy and operations plan that delivers on that story. It is time for Lotus to concentrate on delivering its solutions and stop playing with the organization structure.

Domino's Role in Directory Infrastructure -Giga clients are best served by limiting the data stored in Domino Directory to identity and knowledge management information and limiting the scope of applications that access it.

Assignment 2003: A Guide to Success for IBM's Lotus Software -In 2003, IBM will need to create a plausible future that curtails fear of change and paints a clear picture of increased value through the integration of collaboration and infrastructure.

Enterprise Collaboration: Time to Consider a Platform -Enterprises need to start considering collaboration as a platform component, and not simply as a set of tools for facilitating communication. This means collaboration software should be tied tightly to database, middleware, portal and OS acquisitions.

Live from Lotusphere 2004: Shift to J2EE Under Way -Existing Lotus Notes/Domino customers that are committed to IBM should get on the J2EE train and turn to WebSphere Portal as the bridge between Notes/Domino and Lotus Workplace.

The Rebirth of E-Mail Outsourcing -Today's decision about whether to outsource e-mail and messaging infrastructure is less about cost and availability - two principal drivers in the marketplace of 2000 - but more about allocating scarce resources to highly strategic activities.

Unified Synchronized Communications Arrives -Convergence between communications and collaboration technologies will radically change the way people communicate in the next decade. Unified synchronized communications (USC) combines myriad technologies and devices in a single platform, streamlining management of communication channels and reducing end user complexity. Major vendors are developing Session Initiation Protocol (SIP)-based platforms, which bridge multiple locations and technologies with a single user interface and add presence management to the user experience. With USC, business communications are no longer location-specific (e.g., office phone, mobile phone, work email address, personal IM address), and workers can prioritize how and in what manner they are contacted. In the next one to four years, early-adopter companies will implement USC in departments in which knowledge workers must share information on a regular basis, are distributed or mobile, and driven by productivity improvement objectives. Within five to six years, USC will become recognized as the new standard for effective business communications as up to 33% of Global 2,000 firms complete partial USC rollout.

IT Trends 2004: Collaboration -Collaboration strategies and technologies will continue to be a hot topic for IT organizations and business units through 2004, driven by technology shifts at major vendors as well the need to improve communication.

Market Overview 2003: Wireless E-Mail Continues Steady Gains -Although the market remains fragmented, Giga anticipates that 2003 will be a year of consolidation for the wireless e-mail market, and in the case of some middleware providers, significant shakeout as well.

Evaluating Collaboration Platforms -Forrester conducted an extensive hands-on evaluation of collaboration platforms from IBM, Microsoft, Novell, and Oracle using the TechRankings methodology. The results are clear: The two titans in the space, IBM and Microsoft, continue to raise the bar on functional completeness, adding new features like Web conferencing and pervasive presence awareness. But the leaders' products are broad, complex, and expensive — needlessly complicated for midsize buyers just looking for a simple email platform.

Best Practices: How to Make Collaboration Work -The success of collaboration requires three primary elements: a collaborative culture, a solid collaboration technology foundation and processes for aligning investments with the business.

E-Mail Archiving Solutions for Mixed E-Mail Environments -Organizations that are looking for an e-mail archiving solution that works with both Microsoft Exchange and IBM Lotus Notes/Domino should consider solutions from IBM, IXOS, LEGATO, Valid Systems and ZANTAZ.

Application Server Platforms -The fight for deep customer commitments among the major application platform vendors is in full swing. As BEA Systems, IBM, and Oracle, along with other J2EE platform providers, focus on the breadth and integration of their platforms, immediate support for the latest J2EE standards release has become less important than in the past. Integration of new features with the J2EE standards is now the challenge. Open source providers and - surprise - Sun Microsystems will increasingly fill the need for low-cost J2EE servers with the latest J2EE features. Microsoft will roll out its first truly integrated platform with the new release of BizTalk Server 2004 but will continue to lag behind the J2EE vendors.

Best Practices in Workflow -Because human-centric workflow involves substantial changes to existing business processes, individuals' work practices and application development and integration, best practices can make the difference between success and failure.

Comparing Leading CPD Solutions on Workflow Functionality -Workflow automates processes that previously took place on paper or via phone, e-mail and face-to-face interactions. It is used to manage engineering and product changes, track project-related action items and track issues and resolutions.

Choices for Lotus Notes: Native Workflow vs. Lotus Workflow -The key factor in deciding whether to use native Notes workflow capability vs. the more robust Lotus Workflow product is the complexity of the process in terms of numbers of steps involved, and the rules-based routing logic.

Common Mistakes in Workflow Implementations -Several mistakes have surfaced as major pitfalls for workflow projects. Without gaining awareness of these problems, organizations currently implementing workflow run the risk of repeating the same mistakes that other companies have encountered.

The Convergence of Workflow and Business Process Management -Organizations should plan for the convergence of workflow and BPM technology by comparing their current and future workflow requirements to the offerings of leading BPM providers

Market Overview: Contingent Workforce Management -Giga believes the investment in a CWM system can return significant cost savings, often with little or no upfront capital investment. However, the current vendor landscape is over-saturated, so vendor viability is a critical issue.

Meta Group

Domino.Direction -Domino.Direction. Web & Collaboration Strategies Delta, 860 16 Dec 1999 Matt Cain Lotus Domino faces competition from all sides as it moves into the next century. We believe it is following four core tenets as it plans its future directions: enterprise lock-in, Microsoft affinity, IBM partnership, and groupweb feature leadership based on an open platform.

Centralizing Domino., -Centralizing Domino. Web & Collaboration Strategies Delta, 826 15 Sep 1999 Matt Cain Because Lotus Domino is often controlled at the departmental/business unit level, there is a lack of commonality across organizations in application development, management, migration strategies, and third-party tool selection. Central IT groups must be proactive in creating a Domino community to limit redundant efforts and improve efficiency.

Lotus Takes Notes on Application Servers., -Lotus Takes Notes on Application Servers. Web & Collaboration Strategies Delta, 798 11 Jun 1999 Craig Roth While Release 5 goes a long way toward making Domino Web-capable, development efforts with this platform should still focus on its workflow and collaboration strengths.

Web Single Sign-On, -Web Single Sign-On METAspectrum Evaluation Service METAspectrum In Depth 17 Sep 2003 Earl Perkins, Stephen Witkowski This report details the market dynamics and technical functionality of today's leading Web single sign-on vendors -- helping users identify relevant evaluation criteria, develop shortlists, and validate vendor selection decisions.

Notes/Domino 6 Upgrade Requires Economic Justification, -Notes/Domino 6 Upgrade Requires Economic Justification News Analysis, 445 17 Oct 2002 Domino 6 provides worthwhile features that will be compelling for some users, particularly those still using Version 4.x, but overall it will not make upgrading from Version 5.x mandatory. We suspect that the new 18-month upgrade cycle, which IBM insists it can maintain, will create too much churn for many large users, forcing them to change their attitudes toward the inevitability of adopting each upgrade.

Virtual Workspaces: Unifying Business Collaboration, -Virtual Workspaces: Unifying Business Collaboration Content & Collaboration Strategies, Web & Collaboration Strategies Practice, 5 28 Aug 2002 Mike Gotta FOCAL POINT The premise behind teamware (see Figure 1) is that deploying electronically persistent ""virtual workspaces"" unifies collaborative activities that occur over time around information exchange, communication, and coordination within a project, process (e.g., sales proposals, product development), or cross-functional program (e.g., sharing best practices). Done correctly, teamware functions as a contextual hub for the range of collaborative and knowledge-intensive interactions intrinsic to many front-office, back-office, and cross-enterprise systems within or across business boundaries (employees, customers, partners, and suppliers). However, solutions can fail unless organizations also overcome organizational issues (e.g., culture) to sustain process improvements, high performance levels, and team innovation (e.g., risk taking, experimentation, coaching/mentoring, rewards/incentives, metrics).

The Seven Steps to Knowledge Management, -The Seven Steps to Knowledge Management Content & Collaboration Strategies, Electronic Business Strategies Delta, 1216 9 May 2002 David Yockelson Increasing interest in knowledge management (KM) will force organizations to revisit the several basic principles and questions that were largely ignored during the previous KM initiatives three to four years ago. Although most organizations appear to be approaching KM more intelligently, a ""plan of attack"" must still be created to win support (both people and budget).

GroupWise: The Next Generation., -GroupWise: The Next Generation. Content & Collaboration Strategies, Web & Collaboration Strategies Delta, 908 12 May 2000 Matt Cain Novell's flagship groupware product, GroupWise, is getting a much needed overhaul, which will help it compete more effectively against Microsoft Exchange. The upgrade will stem defections, but will do little to expand GroupWise's installed base.

Business Collaboration Management., -Business Collaboration Management. Web & Collaboration Strategies Delta, 786 27 Apr 1999 Matt Cain Organizations must apply collaboration and personalization services to broader business initiatives to facilitate cross-department interaction, increase customer and business partner intimacy, and improve information delivery/sharing.

Mail Service-Level Agreements., -Mail Service-Level Agreements. Web & Collaboration Strategies Delta, 797 1 Jun 1999 Matt Cain As e-mail becomes a centralized shared service and as IT groups become more proactive in commitments to end users, mail service-level agreements must be enacted to provide common performance guarantees.

Workflow 1999: Trends and Leaders., -The marquee workflow names have not changed markedly with the emergence of capable, Web-based, and distributed products. Focusing on application connectivity/componentization, these products will enable infrastructure-level integration.

Workflow 2000: The Process Automation Evolution., -Process automation technology has quietly evolved into a competitive weapon, with many applications and development tools now offering this as embedded technology. New vendors at the infrastructure and inter-enterprise level have caused us to expand our traditional workflow categories to enable better segmentation (e.g., transactional, interactive, embedded, inter-enterprise integration, process-enabled applications).

Workflow: The Next Generation., -Embedded workflow is an emerging technology that is key to any high-volume e-business initiative. Clients should explore this technology now for competitive differentiation, particularly within supply/service chain commerce activities.

Workflow"ing" Into All Software Offerings, -As software vendors seek to overcome buyer hesitation - due to underperforming software implementations and overwhelming cultural and integration challenges - they are moving aggressively up and down the application stack beyond the applications themselves. The most obvious addition to that stack is workflow, but it often creates confusion regarding business process management (BPM) software. The explosion of BPM offerings will continue through 2004, followed by consolidation into two or three market leaders in each BPM category after 2005.

Workforce Management: Technology Trends and the Employee Life Cycle, -Based on a survey of more than 450 IT and HR executives, Workforce Management: Technology Trends and the Employee Life Cycle analyzes the specific buying processes, critical customer value drivers, and best-practice segmentations in this rapidly growing market, including: administrative systems (HRMS and payroll); employee self-service/portals; manager self-service; workforce planning; recruiting; employee scheduling, planning, and performance/skills management; e-learning; and workforce analytics.

When to Use Portals for Workflow, -The value of process automation in a portal environment is that it provides a way to codify best practices for key business processes, guiding users to the content, exact screens in an application, and people they should collaborate with to execute the process. It is especially valuable in areas with high turnover (guiding new employees) and for rarely executed processes (e.g., a process for managers that is only executed once a year).

IBM Lotus Workplace Messaging: The Future Is Now, -IBM recently released a new mail platform based on DB2 and WebSphere. Although rudimentary, Workplace Messaging will eventually become IBM's premier e-mail system as the company consolidates and unifies disparate e-mail infrastructure. Workplace Messaging represents the first deliverable in IBM's next-generation collaboration strategy and signals the start of a new movement toward less expensive, more stable, and more secure e-mail systems.

IBM Lotus Workplace: Knowledge Worker Showdown, -IBM's announcement of Workplace 1.1 is the most significant event to date in its long-term initiative to deliver an integrated knowledge worker infrastructure around Lotus, WebSphere, DB2, and Tivoli software. Although the IBM approach merits closest scrutiny by organizations using IBM's portal and Domino products, every enterprise needs to understand the dynamics behind the strategy.

IBM Lotus Workplace Gets in Gear, -

IDC

Mobile Collaboration -In general, the market for mobile applications is at a very early stage. One type of application that is getting a lot of attention at the moment is collaborative applications. Collaborative applications are a good place to start, as these are widely deployed, standardized, and resemble some of the messaging applications that have already become popular in relation to mobile devices. ""The number of mobile users of collaborative applications remains low,"" said Mikael Arnbjerg, research manager, European Mobile Applications, ""but the offerings from software vendors and mobile operators have shown an interesting development in the past year. Mobile collaborative applications will initially be deployed by the most mobile professional."" "

Radicati

An Overview of Lotus Notes Domino 6 -As the need for Messaging and Collaboration evolves, Lotus Software (IBM) continues to enhance their software products and services, providing robust enterprise-class messaging and collaboration capabilities, along with simplified administration, improved ROI and time-saving central management. This month’s issue of The Messaging Technology Report takes a look at the key enhancements of Lotus Notes/Domino R6, and its position in the messaging and collaboration market space

An Overview of IBM Lotus Workplace Messaging -In May 2003, IBM Lotus announced a new messaging solution designed specifically for “deskless” workers (i.e. retail employees, factory floor workers, airline employees, etc.). Unlike the Lotus Notes/Domino groupware solution, this product is intended to deliver basic email functionality at a low price point, boosting employee morale and improving corporate communication. This issue of The Messaging Technology Report provides an overview of the recently released “IBM Lotus Workplace Messaging” product."

Lotus Domino Development | Software from Lotus, IBM